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No Hello

Please don't say just hello in chat - get straight to the point!

Imagine calling someone on the phone, going 'hello!' then putting them on hold... 😩 That's what happens when you start a workplace chat with just 'hello' and wait for a response. While this might feel polite, it actually creates unnecessary delays and interruptions for everyone involved.

See the Difference

Here's how small changes in communication can make a big impact

Don't do this

Bad communication examples
Keith
Keith2:15 PM
hi
Tim
Tim2:17 PM
hey, what's up?
Keith
Keith2:21 PM
you there?
Tim
Tim2:45 PM
yeah, sorry was in a meeting
Keith
Keith2:50 PM
what time was that meeting again?
Tim
Tim3:00 PM
3:30 PM UTC
This creates unnecessary delays and interruptions

Instead try this

Good communication examples
Keith
Keith2:15 PM
Hi Tim! What time was the API design review meeting today? I couldn't find it on the calendar.
Tim
Tim2:16 PM
Hey Keith! It's at 3:30 PM UTC. I'll send you a calendar invite right now. 👍
Keith
Keith2:17 PM
Perfect, thanks!
Clear, direct, and respectful communication

Key Takeaways

1

Lead with your complete question or request

2

Include all necessary context in your first message

3

Be friendly while being direct and efficient

4

Think asynchronously - let others respond when they can

5

Save everyone's time by getting straight to the point

6

Remember: efficiency shows respect for others' time

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